As a vendor of business solutions for the retail sector, MICROS provides software, hardware and services that let retailers optimize their store and enterprise processes. The portfolio includes solutions for POS and store management, product and lifecycle management, merchandise planning, e-commerce, customer loyalty management, CRM, loss prevention and cross-channel management, as well as guided selling and social media integration. MICROS offers standard solutions as well as cloud-based and mobile systems that draw on years of industry knowledge and extensive expertise. The company also supports its customers with hardware and proprietary POS peripherals such as cash boxes and drawers. Customers can take advantage of MICROS services such as consulting and project management, helpdesks, support and technical services, as well as hosting, SaaS, and system integration.